Support

Services

From load calculation to repair and spare parts — one engineering team that designs, installs, commissions and keeps your plant running.

Animated diagram of MHM's six services as one continuous loop around a chilled-water plant: design and engineering on a drawing sheet, crane installation of a chiller, testing and commissioning with gauges and a checklist, genuine spare parts picked from the stock shelves, compressor overhaul in 48 hours, and a 24/7 service van with a phone line.
What we do

One accountable team, from survey to spare parts.

Every job is handled by MHM engineers from the first survey to the last service call — no hand-offs between vendors.

Repair & overhaul

Design & Engineering

Cooling-load calculation, equipment selection and plant-room layout with piping and electrical drawings — before a single machine is ordered.

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Supply & Installation

Chillers, towers, pumps, AHUs and panels delivered, rigged, piped and wired by our own site teams — one contractor, one warranty.

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Testing & Commissioning

Flow balancing, approach and Δt checks, vibration and electrical tests — signed off in a commissioning report you can hand to an auditor.

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Repair & Overhaul

Compressor swaps, motor rewinding, coil and tube cleaning, tower fill replacement and VFD retrofits — with a 48-hour diagnosis.

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Genuine Spare Parts

Infill, nozzles, sprinklers, fans, motors, seals, controllers and compressors stocked in Mirpur for MHM, Carrier, TICA, Genius and Newin equipment.

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Water Treatment Programme

Scale, corrosion and biological control for cooling towers, chillers and boilers — chemicals, dosing equipment, on-site water testing and one accountable engineer.

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Energy Audit & Retrofit

Measured kW/TR of your existing plant and a costed retrofit plan — VFDs, chiller sequencing, tower fan control, pump right-sizing — with payback you can verify.

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How a project runs

Five steps from site visit to steady-state

A typical 200 TR plant moves through these stages in 8–12 weeks. Every stage ends with a document you keep.

1

Survey

Site visit within 48 h, load measurement and utility audit.

2

Design

Selection, layout, piping and electrical drawings for approval.

3

Supply

Equipment sourced from MHM, Carrier, TICA, Genius and Newin stock.

4

Install & commission

Rigging, piping, wiring, balancing and a signed commissioning report.

5

Support

Spares, repairs and breakdown response for the life of the plant.

Servicing we cover

Chillers, towers, pumps — serviced by the people who install them

Water-cooled screw chiller in an MHM plant room

Chillers

  • Condenser and evaporator tube brushing
  • Refrigerant charge, oil and leak check
  • Approach temperature and kW/TR log
Cross-flow cooling tower installed by MHM Engineering

Cooling towers

  • Infill, nozzle and sprinkler cleaning or replacement
  • Fan blade balance, gearbox and motor bearing check
  • Basin descaling and Finor chemical dosing
Centrifugal end-suction pump set on a chilled-water header

Pumps & motors

  • Mechanical seal, gland and bearing replacement
  • Alignment, vibration and current-draw test
  • Motor rewinding and VFD parameter tuning
Screw compressor being replaced on a water-cooled chiller by MHM technicians
Repair & overhaul

Bring an old plant back to nameplate capacity

A 10-year-old chiller usually loses 15–25% of its capacity to fouling, worn seals and drifting controls. An overhaul recovers most of it for a fraction of replacement cost.

  • Compressor change
  • Coil cleaning
  • Motor rewinding
  • Infill replacement
  • VFD retrofit
  • Refrigerant recovery
Book a repair survey
Breakdown?

Our service line runs Sat–Thu, 9:00–18:00.

Tell us the unit, the fault and your location. A service engineer calls back within the hour with a plan and a visit slot.

+880 1321-206754

Response within 24 hours

Inside Dhaka we are usually on site the same day; other districts within 48 hours.

Spare parts stock in Mirpur

Compressors, seals, motors, infill and nozzles on the shelf at East Shewrapara — no waiting for imports.

Service log & report

Every visit ends with readings, parts used and recommendations signed by the engineer.

FAQ

Questions plant managers ask us

Still unsure? Call the service line or send the plant details through the contact form and an engineer will reply the same working day.

Inside Dhaka, within 48 hours of your call. Outside Dhaka we schedule within a week. The survey is free for projects over 50 TR and the report is yours to keep.

Yes. Our engineers service and repair Carrier, TICA, York, Trane, Daikin and Chinese-built chillers, plus Genius and Newin cooling towers and most pump brands. Spares for Carrier and TICA are stocked; others are ordered on request.

Yes. R134a, R410A, R407C and R22 are kept in stock with recovery equipment for safe charging, and Finor water-treatment chemicals for towers and closed loops are supplied and dosed by us.

New equipment carries the manufacturer warranty (12–24 months) plus 12 months on our installation workmanship. Repairs and rewinding carry 6 months; genuine spare parts carry 12 months when fitted by MHM.

Both. Service calls and small parts can be paid by bKash or Nagad against an invoice. Project work is invoiced to your company with bank transfer, cheque or LC.

Ready when you are

Send us your plant details and get a quotation in 24 hours.